Privacy policy
Privacy Policy
At Loaf Mill Artisan Bakery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop at loafmill.com.
Information We Collect
Device Information
When you browse our site, we automatically collect details such as:
- Browser type, IP address, and time zone
- Cookies stored on your device
- Pages and products you view
- Websites or search terms that referred you to us
- How you interact with our site
Order Information
When you place or attempt to place an order, we collect:
- Name, billing and shipping addresses
- Payment details (including card information)
- Email address and phone number
How We Collect Information
We use technologies such as:
- Cookies: Small files stored on your device to recognize you and improve your experience.
- Log files: Track activity on our site (IP address, browser type, time stamps).
- Web beacons, tags, and pixels: Tools that help us understand browsing behaviour.
Why We Use Cookies
Cookies help us:
- Remember your preferences (like language or display settings).
- Keep items in your cart and streamline checkout.
- Improve site navigation and security.
- Suggest products based on your browsing habits.
For example, if you often look at pastries, cookies may highlight seasonal treats like hot‑cross buns or cinnamon rolls during your next visit.
Types of Cookies
Essential Cookies
Required for the site to function properly. They let you log in, access secure areas, and keep track of your cart and orders.
Functional & Analytics Cookies
Help us improve usability by analysing anonymous browsing data. They may also suggest products you might enjoy and measure site traffic.
Social Media Cookies
Enable sharing features for platforms like Facebook or Instagram. These are managed by the social networks themselves, and we encourage you to review their policies.
Advertising & Behavioural Cookies
Tailor promotions to your interests, limit repetitive ads, and measure campaign effectiveness. For instance, if you leave a baguette in your cart, these cookies may remind you later so you don’t miss out.
Managing Cookies
You can accept, reject, or delete cookies through your browser settings. Disabling cookies may affect certain features, such as logging in or completing purchases.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you (order updates, customer support)
- Improve our website and services
- Provide personalized offers, newsletters, and seasonal promotions (if you opt in)
- Detect and prevent fraud or misuse
Sharing Your Information
We do not sell your personal information. We may share data with trusted third‑party service providers (such as payment processors, delivery partners, or analytics tools) to help us operate our business. These providers are required to protect your information.
Data Retention
We keep your information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request corrections or updates
- Ask us to delete your information
- Withdraw consent for marketing communications
To exercise these rights, please contact us at customercare@loafmill.com.
Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised date.
Contact Us
If you have questions about this Privacy Policy, please reach out to us at:
Loaf Mill Artisan Bakery
Email: customercare@loafmill.com | Phone: +91 88842 12392
Address: 05&10, 4th Floor, ASD Mansion, Bannerghatta Road, Bangalore 560076